Dr. Metzler, I want to thank you for the great work you did on getting my daughter back to playing athletics. That is a testament to your incredible skills as a surgeon/doctor. You did an outstanding job on the surgery you performed on her. If any of my kids have injuries in the future that need to be addressed medically, they will see you. I just wanted to thank you personally, as the father of a patient, for a job well done.
"I am extremely happy with my total ankle replacement! After talking with Dr. Gates, I felt so confident. Before, I had four surgeries with different doctors to try and reconstruct the ankle, and I was in so much pain. But after Dr. Gates did the surgery, in no time I was on my feet bowling and playing golf. The Physical Therapy was good, too. Dr. Gates is definitely a special kind of guy!"
They provided excellent service and were very nice. Dr. O Brien is an excellent doctor and the Medical Assistants are very nice. I had to have ankle surgery and was very nervous because I never had surgery before. Everyone was very friendly and helped me be more comfortable about surgery. The day after surgery they had someone call and check on me and sent a get well card. I recommend Commonwealth Orthopedic Centers to anyone that needs orthopedic care.
Dr. Larkin is a super nice doctor. I just love him. He explained everything to me and my husband, amd made sure we understood everything. He is a very caring man, and I would recommend him highly to others.
Sarah Bills, APRN is very nice and explains things to you as well. Stephanie the office manager is very nice and has been helpful to me. The girls at the desks and the people who take you back to the rooms are very nice also. This is a great office to go to.
Amanda and Samantha, there really are not enough ways for me to say thank you. While I know that there is more healing and recovery to do, I am so pleased with how much I can do now. Thank you for understanding how much pain I was in and pushing me only to as much as I could handle. Thank you for encouraging me when I hit a block and felt there would not be any more improvement. And mostly, thank you for being cheerful, even when I expressed the same worries over and over. I wear my Commonwealth shirt out and am stopped often and asked questions. I tell everyone how wonderful Commonwealth Orthopaedic Centers and their physical therapists are! Thank you!!
Dear Dr. Jacquemin, you have a gem in Nurse Practitioner Brian Crowley. He is very respectful, polite, and kind. He knows spine and back care well. It was always, "Yes ma'am" and "How may I help you today?" Brian Crowley is terrific!
Dear Dr. Hummel, Thank you so much for your generosity of spirit in giving us direction and hope during these past two years. My husband and I are so grateful for your direction as we didn't know who to turn to - and as prominent as you are, you helped us. That is why we love you and tell everyone how wonderful you are!
Dr. Gates, thank you so much for my appointment this morning. I cannot tell you how much better I feel. Jim Lytle, PA, was wonderful and explained everything very well and helped quess a great deal of my anxiety. His staff was very kind to fit me in on such short notice. I feel I have a much better understanding of what I need to do to ensure a full recovery. Having just started my first post-graduate job, I feel so much better managing this injury after my visit to Commonwealth. Thank you again - I really can't tell you the difference it has made!
Tonight at the gym I have reached new weight after 10 months recovery from my shoulder surgery. I can only thank God for giving me great people to see me through this including family and Dr. Heis, and my physical therapists Suzy and Kristen.
Dr. Due, it has been a long and painful journey. I had pretty much given up on ever having my hand fixed. Then you were brought into my life and I saw the light at the end of the tunnel and it wasn't a train! Thank you.
Two simple words but for me they're life changing. Thank you. For truly seeing me and fixing my hand; I thank you for your skills and compassion. My heart is overwhelmed with the happiness of a fixed hand. Thank you, and may God continue to bless you!
Dr. Hummel, I just wanted to say thank you so much for helping give me my life back. It wasn't until I was able to do more painfree that I realized how much pain I had been in before the surgeries. While I am not running any marathons, I am able to get about and do so much more! Please extend my thanks to your wonderful staff also. Thank you!!
I have seen a few doctors here and I like every one of them very much.
Dr. Gates, Thank you for performing my surgery. My pain level has decreased tremendously. I ran two 5K's last year and have already registered for one this spring. I thank God for you! I exercise 3 times a week now, and I've lost 30 pounds because I'm not in constant pain anymore. Thank you!
I am amazed at how proficient the offices run considering how large your offices are, and how many patients are seen daily. Your entire staff is extremely friendly, helpful, and ready to assist!
Dear Dr. Holladay,
This month I completed several long bike rides, several long hikes, and a variety of other outdoor activities. Each time I participate in a special event, I thank God that you repaired my tib/fib fractures in December, 1999. Although many years have passed since I needed your skills, I frequently reflect on how lucky I was to benefit from your help and pray that you will continue to help others. Thanks again!
I recently completed rehab for my knee which was scoped. What a great staff you have! In particular, Katie and Chelsea were terrific! From the first time you meet these talented and beautiful young women, you realize their demeanor and care foryou as a patient is genuine and sincere! I am sure I will be back since I have another knee that will need work. I will be certain to come back to your center and of course, I must insist on these young ladies as my specialists!
My mom has been treated by Dr. Metzler for a fracture. We want to thank him for his caring, compassionate and excellent technical abilities. Dr. Metzler is the most kind and caring physician I have ever met. It is such a joy that these physicians have such great customer service skills as well as brilliant technical skills. Thanks for a wonderful job... you are the best...
Dr. Metzler, I cannot thank you enough for the fantastic work you did on me. It is wonderful to finally be pain-free. I also want to compliment you on the professional way in which you dealt with my wife and me. You were kind and actually took the time to listen to your patient and thoroughly explain things to my wife and me. Having you as my doctor was a great experience all around, and I certainly will consider you my doctor for any future orthopaedic needs. We were both very impressed with you, and we will not hesitate to recommend you to others.
He is friendly, knowledgeable, and compassionate! Dr. Gates inspired confidence and allowed for better decisions.
Dr. Heis, Thank you for your outstanding service and repair of my right knee last November. You are highly recommended by Dr. Hummel and many patients in our area. I am truly grateful for your hard-earned reputation and professional expertise. I do not take your talents lightly and never for granted. Thank you!
I have had two full knee replacements and am in my final few weeks of PT on my right knee. I must say your staff at the Southgate Unit is superb! They appear to work as a cohesive team and enjoy what they are doing. It shows, for they are all very professional and personable. Great 'meet and greet' people at the front desk...always smiling and cheerful. My wife and I have recommended this PT office to several people. We want our friends to know where to find exceptional therapists should the need arise. Whatever you are doing to attract and retain professionals like these, please, keep it up!
How do I begin to thank you for everything you have done for me. You truly are the consummate professional. I was not sure what to expect as I entered physical therapy after my surgery. Your guidance, coaching and steady calm personality gave me confidence that I could gain mobility back without "dying" from pain. You did that! Your whole team is amazing. I appreciate all of them who chipped in to help me through all of those sessions. You are fortunate to have such a great staff!
Dear Dr. Hummel,
It is just me dropping in to thank you for your kindness and generosity in taking care of me. Thanks to you I can continue fulltime in the classroom teaching my lively and eager second and third graders. May God bless you and your wonderful nurse practitioner for your goodness to us.
Dr. Gates and his staff are the best caregivers I have ever encountered. I literally can't thank them enough for not just the medical care, but for the absolutely fantastic personal care and empathy. God bless and keep them.
"Very good and professional, compassionate."
"Dr. Metzler, just want to drop in and give you a progress report on your expert ankle repair work. I completed my first 10K! Thanks again for fixing me right up! Thanks for being an A+ doctor! Keep up the good work."
"As I celebrate Thanksgiving, I will also be celebrating the one-year anniversary of my injury. My thanks will be for all of you, who worked so hard to save my arm. Dr. Baker and his team for caring for me that night so well that infection did not set in. Dr. Greiwe and his team for surgeries, x-rays, changing dressings and special, tender care. All of you are the best ever, and mere words could not express our gratitude for all of you... the reasons that I have such good use of my arm. I appreciate my arm as I never have before and enjoy the use of it every day."
I'd just like to say that Dr. Larkin was my surgeon on my right ACL several years ago. The knee is still fantastic. My current ortho here (now lives out of town) has commended the job Dr. Larkin did when I had my knee checked out. Unfortunately, I have just torn the left ACL and hope to find as good of care out here as I had under Dr. Larkin's supervision. Thanks again!
"A special thanks to Dr. James Baker and his staff. I was impressed with everybody and everything associated with my surgery. Who doesn't love the quick road to recovery? Thank you everyone."
As a freshman volleyball player at NKU, Melody Stewart injured her knee twice in one season. Each injury required surgery by Dr. Bilbo. He and his team cared for her from the outset through rehabilitation. She credits his weekly visits and constant communication for her success on the court a year later. "Dr. Bilbo understands that we're athletes. He wants to provide the best course of treatment to get us back to playing, but he wants to make sure that later on it's not going to be detrimental," she says. "He wants what's best in the long term," echoes NKU head athletic trainer Molly Hutson.
"Dr. Bruce (Holladay), Thank you for your commitment to excellence. I appreciate your expertise in the operating room and how you made a huge difference in my life. Through my experience with you and your associates at Commonwealth Orthopaedics, I have come to cherish my daily blessings and appreciate the others in my life. Thank You."
“Everyone there was outstanding. I was always treated with respect, kindness, patience and professionalism. Thank you so much to Dr. Gates and the entire Commonwealth Orthopaedic team for saving my leg.”
“Thank you to Dr. Baker and the wonderful staff that took care of me. You all made me feel so at ease. My daughter and I are so thankful for the wonderful job you all did; I feel a lot better now. I knew I would be in good hands the first day we all met. All I can say is thank you from the bottom of my heart.”
“Dr. Grefer, thank you so much for everything you have done for me. I don’t know how many people see the work and caring you give each of your patients. I also want to thank the nursing staff and Teresa in your Workers’ Compensation department. They are kind, knowledgeable and helped me beyond belief.”
“Thank you so much for such a good place to do physical therapy after a total knee replacement. All of the workers are excellent; the facility is clean and had well-maintained equipment. Becky did a wonderful job getting me through the ordeal. She is well-trained and very caring.”
